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Case study When training on complex topics becomes clear, engaging and truly effective
At Cherry Bank, training on cybersecurity, anti-fraud, business continuity and resilience is a structured effort that involves several corporate functions and is carried out continuously over time.
01 · The challenge
Cherry Bank’s challenge
Before Gamindo, training was managed mainly on an event basis, in particular through phishing simulation campaigns. With the evolution of the organization and of the regulatory context, the need emerged for a more structured, continuous and consistent approach.
Cybersecurity, fraud and business continuity are essential topics, but hard to absorb when delivered through traditional training models.
Cherry Bank needed to:
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Move beyond event-based training Build a continuous, consistent path. -
Make complex topics accessible Lighten the experience without trivializing the content. -
Update materials more easily Simplify the work of the team that produces them.
02 · The solution
More engaging, without losing depth
Gamindo turns complex content into clearer, more engaging paths that are easier to complete, making training closer to people.
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Gamification
Content presented in a simpler, leaner way, easier to internalize even when it is technical or regulatory.
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Gamindo AI
Gathers information and reworks it into a form that is more usable than traditional courses.
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Personalization
Paths consistent with the company’s visual identity, also built from internal documentation.
“Gamification absolutely helps present content in a much simpler, leaner way.”
Focus · Training and prevention
Training and prevention, part of the same design
For Cherry Bank, the value of training is measured not only by course completion, but by its connection with the other awareness and risk-oversight activities.
The training path, completion rates and the ability to recognize risks are not separate elements, but parts of a single system.
- 01 Training path Cybersecurity, anti-fraud and resilience, built with Gamindo.
- 02 Completion as a KPI HR monitors the completion rate as an internal indicator.
- 03 Phishing campaigns The data is read together with behaviors observed in simulations.
03 · The results
What changed for Cherry Bank
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Engaging
More attention and engagement on technical and regulatory topics.
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Completed
Improves the course completion rate, monitored by HR.
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More agile
Materials that are simpler for the team to produce and update.
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Tied to risk
Read together with phishing campaigns and simulations.
“What made me happy too was seeing some colleagues come to me and say: look, I saw and completed the training path!” — Clara Rosina, ICT Security
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