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Case study How Italgas made training more engaging and measurable
The IG Academy, built on three pillars (Excellence, People and Innovation), brought edutainment, AI and assessment into its learning paths, making learning closer to people’s digital habits and finally measurable.
01 · The challenge
Italgas’s challenge
Over time the Academy’s training model has expanded, moving from a traditional approach to increasingly on-demand, blended and continuous-development-oriented paths.
The challenge was to make the learning experience clearer, more engaging and consistent with the digital habits of the company’s people, while content, touchpoints and ways of learning kept growing.
Italgas needed tools able to:
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Increase engagement Make people an active part of their training. -
Support blended paths Bring together classroom, on-demand and digital moments. -
Measure learning Concretely assess the effectiveness of the paths.
02 · The solution
The digital language people already know
Since March 2025 Gamindo has been part of Italgas’s learning ecosystem: it brings corporate training closer to the immediacy of platforms like Netflix and Duolingo, which people use every day.
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Edutainment
Interactive paths that make the learner an active part and keep attention high, in line with the Academy’s philosophy.
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Creation with AI
Modules built and refined faster, without giving up content quality and precision.
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From any source
Learning materials, procedures, operating instructions and internal communications become training paths.
“Gamindo is fully aligned with the edutainment philosophy.”
Focus · Evolve project
Measurable reskilling, from pre to post assessment
Evolve is a reskilling project developed together with Claudio Aceto, Talent Metrics & Technical Training Expert at Italgas. Within the “Distribuzione Gas Base” (Basic Gas Distribution) course, produced with Gamindo, the platform was used as a pre- and post-assessment tool.
The measurement follows the logic of the Kirkpatrick model and enables a structured approach to evaluating training effectiveness.
- 01 Pre-assessment An initial snapshot of people’s skills.
- 02 “Distribuzione Gas Base” path Created with Gamindo and AI, delivered asynchronously.
- 03 Post-assessment A new measurement at the end of the path. +15–20% test results
03 · The results
What changed for the Academy
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Measurable
Training effectiveness evaluated in line with the Kirkpatrick model.
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Faster
Content development sped up by AI, without sacrificing quality and precision.
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Memorable
High attention and long-term recall: people are an active part of the path.
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Scalable
Sustainable, accessible asynchronous training that becomes a lasting asset of the organization.
+15–20%
in test results
For Italgas, Gamindo’s value goes beyond the traditional concept of gamification: it combines engagement, simplicity, precision and measurability.
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